PDR 2 Go — Mobile Auto Hail ShopPDR 2 GO

Privacy Policy

Last Updated: March 23, 2026

PDR 2 Go ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, or communicate with us via SMS, email, or other channels.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, vehicle details, photos of damage, and any information you voluntarily provide through contact or estimate forms.
  • Communication Data: Records of communications, including SMS messages, emails, and call logs.
  • Technical Data: IP address, browser type, device information, and basic usage data when interacting with our website.

2. How We Use Your Information

We use your information to:

  • Respond to estimate requests and provide repair services
  • Schedule, confirm, and remind you of on-site appointments
  • File and support insurance claims on your behalf
  • Send service-related notifications and follow-ups
  • Improve our services and customer experience
  • Comply with legal and regulatory obligations

We do not sell your personal information.

3. SMS Messaging & Consent

We may use SMS messaging to communicate with customers regarding estimates, appointments, reminders, and service-related notifications. Message frequency varies. Message and data rates may apply. Users may opt out at any time by replying STOP. For assistance, reply HELP. SMS messages are sent only to individuals who have explicitly opted in by submitting their phone number through our forms or direct request.

4. Cookies & Analytics

Our website may use cookies and similar tracking technologies to improve your experience and analyze site traffic. You can manage or disable cookies through your browser settings.

5. Data Sharing & Disclosure

We may share your information only with trusted service providers who assist in operating our business (such as messaging, scheduling, CRM, and insurance carriers relevant to your claim). We may also disclose information if required by law.

Mobile Information: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

7. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact:

PDR 2 Go

Email: hello@pdr2go.com